Three focus groups were carried out during phase I of the study. Where mediums conducted group readings with at least 8 sitters, the researcher would obtain consent to ask questions for at least one hour to sitters that just completed their readings. The researcher used a semi-structured survey to gather information that would complement the quantitative data generated from the surveys and scoring tools. The focus groups were an important part of the research as they provided an opportunity to collect group level results. The interaction among the participants enhanced the understanding of the concepts and provided explanations and trends for answers that could not be explained solely with quantitative data. Since these groups took place right after a reading, the recall of information was enhanced increasing the credibility of the findings.